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The Consumer Protection Authority, in cooperation with Dhofar Automotive, launched a recall campaign for 89 pickup Ram (DT) vehicles, model 2019-2020, according to the chassis numbers from (1C6SRFFT1LN101162) to (1C6SRFLTXLN141826).


This recall comes because floor mats can interfere with the accelerator pedals on the driver's side, which hinders the return of the accelerator pedal to its position immediately when the driver relieves them. Therefore, the car does not slow down as expected even when the driver releases the fuel pedal, which may lead to an accident and crash of the vehicle without warning. However, with continued stepping on the brakes, enables a continuous brake-pedal application to automatically overcome simultaneous accelerator-pedal application and stop the car. Accordingly, the company will check or adjust the position of the floor mat towards on the driver's side.

 

These recalls confirm the efforts made by the authority in the field of traffic safety in cooperation with auto agencies, to preserve the lives and safety of consumers, and to provide the necessary protection for consumers, and in line with its continuous keenness to conduct continuous reviews of all products offered in the Sultanate’s markets.

Contact Details:

Tell No : 24584530 on all working days between 08:00 am to 1:00 pm & 2:00 pm to 5:30 pm.