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The Consumer Protection Authority, in cooperation with Oman Trading Establishment, launched a recall campaign for 5 Hyundai Universe (BY) buses of 2020, according to the chassis numbers (MKJKG18TXGC010174), (KMJKG18T8GC010173), (KMJKG18T6GC010172), (KMJKG18T6GC010172) and (KMJKG18T6GC010172).


This recall comes due to a defect in the transmission that appears when changing it, as it either does not work or there is difficulty in changing speeds. Accordingly, the company will check the clutch air, measure the safety distance, and replace the disc and screw.

These recalls confirm the efforts made by the authority in the field of traffic safety in cooperation with auto agencies, to preserve the lives and safety of consumers, and to provide the necessary protection for consumers, and in line with its continuous keenness to conduct continuous reviews of all products offered in the Sultanate’s markets.

Contact Details:

Toll-free No for OTE : 80050003 on working days between 8.00am- 1.00pm and 2.00 – 5.30pm.