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The Consumer Protection Authority in cooperation with the Oman Trade Corporation, launched a recall campaign for 19 Cadillac CT5 and CT4 models 2020-2021. Where 5 Cadillac CT4 cars were recalled, depending on the chassis numbers from (1G6D95RK0L0135978) to (1G6D95RLXM0128143), and 14 Cadillac CT5 cars were recalled based on chassis numbers (1G6D85RK0L0131769) to (1G6D85RWXM0119441).

This recall comes due to the air bags not being installed correctly with their connection points due to the distortion of the car roof pillars on the right or left side of them. As a result, they do not explode during a collision, which leads to injuries. Accordingly, the company will update the programming for the serial data gate unit in vehicles.

These summonses confirm the efforts made by the authority in the field of traffic safety in cooperation with car agencies to preserve the lives and safety of consumers and to provide the necessary protection for them in line with its continuous keenness to conduct continuous reviews of all products offered in the Sultanate's markets.

Contact Details:

Toll-free No for OTE : 80050002 on working days between 8.00am- 1.00pm and 2.00 – 5.30pm